Usually Merrell shoes work great for us -- we've bought dozens over the years. But something is wrong with this shoe. The arch is super high and presses on the wrong part of the foot (presses against the heel, despite being the right size for length and width). Also the material at the rear of the shoe feels sharp and rough against the skin of the Achilles tendon. It REALLY needs padding of some kind there. It seems like the design of the shoe is incomplete, and the foot bed is improperly mapped to fit a human foot.
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